Driver Help Center

Driver Qualifications

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To drive with our team, applicants must meet clear safety and professionalism standards. These qualifications help protect you, our clients, and the communities we serve.

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Minimum qualifications typically include:

• Must be 21+ years

• Valid, current driver’s license in good standing

• Clean or acceptably limited motor vehicle record (MVR)

• Minimum driving experience (for example, at least 1–2 years of regular driving)

• Reliable, properly insured vehicle (if required for the role)

• Driver must be named on the insurance

• Ability to pass a background check and, when applicable, drug screening

• Eligibility to work in the United States

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Paper Documentation Requirements:

• Application

• Valid, current driver’s license in good standing

• Social Security Card

• Work Permit, Residency or Native Citizen

• Vehicle Registration

• Vehicle Insurance

• Photos of the vehicle and tag

• Current living address

• Active email address

• Bank routing number and account for direct deposit

• Signed W9 form

• Signed Contract

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Required Onboarding Documentation

All drivers must complete and sign a full set of documentation to ensure compliance, safety, and operational clarity. This includes core FMCSA-mandated items as well as company-specific agreements.

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Core Compliance Documents

• Valid driver’s license and Motor Vehicle Record (MVR)

• Proof of vehicle insurance and registration (if applicable)

• Background check authorization and results

• Drug screening consent (where required)

• W-9 form for tax purposes

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Critical Releases and Acknowledgements
Every driver file must include signed releases and acknowledgments for:

• Non-compete agreement (protecting client relationships and company operations)

• Non-disclosure agreement (NDA) (safeguarding proprietary information, routes, and client data)

• Equipment receipt and responsibility form (for scanners, vests, badges, or loaned tech)

• Defensive driving commitment

• Policy and procedure acknowledgment (covering conduct, safety, payment terms, and client standards)

• Independent contractor agreement (outlining relationship, expectations, and separation terms)

• Photo evidence and app usage consent

• Dispute resolution and arbitration clause

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These documents create a complete, compliant file for each driver, protecting both parties and enabling smooth operations. Submit all items promptly during onboarding to avoid delays in starting routes.

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Professional expectations include:

• Strong safety habits and defensive driving skills

• Ability to use smartphone apps for navigation and delivery workflows

• Good communication skills and professional customer service

• Physical ability to lift and carry packages, get in and out of the vehicle frequently, and work in varying weather conditions

• Consistent punctuality, reliability, and respect for company policies and regulations

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Specific roles may have additional requirements, and all drivers must complete our training and onboarding before beginning routes.